Our Clients

Customer service and inventory management are practical concerns of practically every business. By recognizing this universal need and specializing in meeting the particular challenges that mid-market businesses face, RockySoft has built up a diversified client base.

Our clients range ...

... from lighting to car parts manufacturers, medical equipment to stringed instrument suppliers, third-party logistics to retail SCM firms ...

Their inventories range ...

... from fast- to slow-moving, from high-volume to intermittent, from perishable goods to durable goods, from multilevel bills of material to minor assembly ...

Their supply chains range ...

... from a single warehouse to complex hub-and-spoke distribution centers, from direct import to drop ship, from a few to hundreds of SKUs ...

Our proven success across five particular industries—wholesale distribution, Internet retailing, industrial supply distribution, consumer packaged goods (CPG) and service parts—has given us deep understanding of their unique challenges. We’ve targeted our software solutions and professional services specifically to address their obstacles to growth and profitability.

Our clients’ successes—an average inventory reduction of 30%—and improved customer service speak to our ability to scale these obstacles.

Industry Sector Nature of Business Key Challenges Targeted RockySoft Solutions
Wholesale Distribution Manage supply chains and act as intermediaries between manufacturers and retailers
  • Maintaining high fill rates with minimum inventory
  • Maintaining correct inventory levels across multiple warehouses
  • Managing inventory replenishment for imported goods
  • Long replenishment lead times
  • Supplier delivery variability
Internet Retailing Sell to end-level consumers through presentations of manufacturers’ products
  • Maintaining high fill rates with minimum inventory
  • Maintaining correct inventory levels across multiple warehouses
  • Anticipating sales volumes during seasonal demands and sales promotions
Industrial Supply Distribution Sell to end-level consumers through presentations of manufacturers’ products
Consumer Packaged Goods (CPG) Manufacture and distribute a variety of frequently purchased consumer products
  • Complex replenishment planning
  • Maintaining profitability on low-margin items
  • Anticipating sales volumes during seasonal demands and sales promotions
  • Knowledge of customer buying patterns
  • Obsolete inventory
  • Fast inventory turnover
Service Parts Supply consumers and industry with replacement parts
  • Maintain inventory for parts with sporadic demand
  • Short product lifecycles
  • Material shortages
  • Outsourced manufacturing Long lead times to acquire product